Why Orbee · Your Data, Always

You own every record.
Always. End to end.

Orbee processes your data. You own it. That distinction is foundational to how we operate. Documented schema, full export rights, no vendor lock-in, governed access. The dealer-owned alternative to opaque marketing platforms that treat your customer data as their asset.

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Why this principle is non-negotiable

Most platforms treat customer data as their asset

Locked into proprietary schemas. Available only through the vendor's UI. Effectively impossible to export. Orbee was built around the opposite principle.

Customer record = dealer asset

The customer record belongs to the dealer who collected it. The platform's job is to process, not to control.

Ownership

No exit penalty

Standard formats, documented APIs, scheduled exports. The exit path is documented and supported.

No lock-in

Federation, not extraction

Multi-rooftop and OEM federation respect ownership. Group rollups don't copy dealer data to a central warehouse.

Federated

Service provider governance

Orbee operates as a service provider under CCPA. We process on your behalf, only for purposes you approve.

CCPA SP
What "your data, always" means concretely

Documented. Exportable. Programmatic.

Three pillars that make ownership real, not a marketing promise.

Documented schema

Public, readable, query-ready.

Every native object — Customers, Vehicles, Service Orders, Inventory, Web Events — documented with fields, sources, and query patterns.

  • Public field documentation
  • Source-of-truth diagrams
  • Query examples
Full export rights

CSV, Parquet, JSON. Scheduled. Bulk.

Bulk export to S3, GCS, or your data warehouse. Scheduled exports. Programmatic exports via API. No exit penalties.

  • Standard formats
  • Scheduled + programmatic
  • S3 / GCS / warehouse delivery
Programmatic access

REST · GraphQL · JS SDK.

Anything you can do in the Orbee UI you can do via API. Your team's tools, dashboards, and applications operate on equal footing.

  • REST + GraphQL endpoints
  • Type-safe SDK
  • Audit-logged access
Why this matters as the industry consolidates

The structural answer to vendor exit pressure

Acquisitions, platform shutdowns, and vendor pivots have created exit pressure across the industry. Dealers who built on opaque platforms are discovering — often the hard way — that exit isn't a real option when the data architecture was designed to prevent it.

No claim

We don't sell your data

We process customer data only on your behalf, only for the purposes you've approved. Period.

No model

No shared AI training

We do not use your customer data to train shared models that benefit other customers without explicit opt-in.

Public list

Subprocessors disclosed

We disclose every subprocessor publicly and update before adding new ones.

Your data. Your asset. Always.

The data infrastructure layer dealers actually own.

Full schema documentation and export documentation available on request.

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CCPA service provider · No data selling · Full export rights