When the standard playbook
doesn't fit your operation
Some dealer operations don't slot cleanly into the standard model — multi-vertical groups, OEM programs with unique federation requirements, partner agencies running white-labeled deployments at scale, regional CRMs and DMSs that need custom integrations. Our custom solutions team builds tailored implementations.
Most dealers are well-served by the standard configuration
Custom solutions are for the cases where one or more of these is true.
Non-standard sources
Regional CRM, homegrown DMS, OEM-mandated tool with no native connector — requires custom mapping.
Custom integrationMulti-vertical operations
Auto, RV, marine, powersports under one entity, with shared customer flows but distinct vertical needs.
Multi-verticalUnusual OEM federation
Programs with specific tier-2/tier-3 reconciliation, custom reporting endpoints, or federated-with-isolation residency.
OEM customPartner-tier white-label
Agencies running Orbee as the data layer behind hundreds of dealer accounts with custom branding and workflows.
White-labelDiscovery → Design → Implementation → Validation → Production
A structured engagement model with named technical account managers and direct lines into engineering.
2–4 week discovery
Solutions architects spend time understanding the actual operation — data sources, business model, regulatory environment, OEM relationships.
Documented solution
Technical and operational design covering integrations, data models, audience strategy, attribution, and ongoing operations.
Build, validate, launch
Custom integrations, native objects, reporting, and audience logic — validated end-to-end before production handoff.
We are not a custom-software shop
We don't fork the platform per customer. Custom solutions extend the standard Orbee platform — they don't replace it. The work is custom; the platform stays unified.
Custom integrations join the catalog
Every connector we build for one customer becomes available to others in similar situations.
ReusableReporting patterns stay portable
Bespoke reporting becomes part of our toolkit, not a one-off you can't carry forward.
PortablePlatform improvements still apply
Custom solutions customers benefit from ongoing platform improvements without losing their custom work.
No forkNamed TAM support
Custom implementations are supported by named technical account managers with direct lines to engineering.
Named TAMTalk to our custom solutions team.
Discovery scoping and quote within one week of initial conversation.
Fixed-scope project + Managed Services retainer model